Restaurant waitlist, reservation, and seating features

All-in-one host stand app for restaurant waitlist software, online reservations with no per-cover fees, and a restaurant table management app with floor plans.

Features Overview

Restaurant waitlist management screen showing guest queue with wait times and SMS notifications

Smart Waitlist

Stop guessing wait times. Simple Host calculates accurate estimates based on live kitchen velocity and table turn data. Send guests SMS updates so they can roam freely.

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Visual Floor Plan

Drag-and-drop your restaurant layout in minutes. See table status at a glance with color-coded indicators. Seat guests with a single tap.

  • Custom table shapes & sizes
  • Real-time status updates
  • Setup in under 5 minutes
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Drag-and-drop restaurant floor plan editor with color-coded table status indicators
Server section assignment interface showing staff zones and table distribution

Server Sections

Keep your team happy with fair rotation. Track covers per server automatically and ensure balanced workloads throughout service.

  • 3 rotation modes
  • Automatic cover tracking
  • Section assignments in seconds
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Online Reservations

Let guests book directly from your website 24/7. Automatic reminders cut no-shows in half and keep your book full.

  • Embeddable website widget
  • Auto-confirmation emails
  • SMS reminders to reduce no-shows
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Mobile reservation booking form for restaurant guests
Restaurant reservation management dashboard with booking calendar and guest details
Digital guestbook showing customer visit history, preferences, and VIP tags

Digital Guestbook

Remember every guest. Track visits, preferences, no-shows, and notes automatically. Make regulars feel like VIPs.

  • Complete visit history
  • Custom tags & preferences
  • Auto-populates while typing
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Statistics & Analytics

See your busiest hours, average turn times, and server performance at a glance. Data-driven decisions made easy.

  • Peak hour identification
  • Turn time tracking by party size
  • Server performance metrics
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Restaurant analytics dashboard displaying peak hours, table turn times, and performance metrics
Hi! Your table is ready at Mario's. Please head to the host stand.
On our way! 2 minutes
Perfect, see you soon! 🎉

Chat & Messaging

Stay connected everywhere. Chat with online guests, send two-way SMS to waiting customers, and communicate between devices in your restaurant.

  • Online chat for reservations & waitlist
  • Two-way SMS with guests
  • In-house chat between devices
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Multi-Device Sync

Run multiple iPads, phones, and computers simultaneously. Every device stays in sync in real-time—seat a guest on one, and it updates everywhere instantly.

  • Unlimited connected devices
  • Works on iPad, iPhone, Android & web
  • Real-time sync across all devices
iPad
iPhone
Android
Web
All synced in real-time

Getting Started with Simple Host

New to Simple Host? Check out our step-by-step guide to get up and running in minutes.

Read Guide

Features FAQ

Does Simple Host include both online waitlist and reservations?

Yes. Guests can join the waitlist from QR or your website, and you can take online reservations 24/7 with no per-cover fees. Both feed the same host stand view.

Is there a floor plan and seating chart editor?

Yes. Drag-and-drop your floor plan, color-code table status, and seat guests from the same screen alongside your waitlist and reservations. Setup takes under 5 minutes.

Do you charge per cover or per SMS?

No per-cover fees ever. SMS notifications and reminders are included with rollover credits (Basic 250, Pro 500, VIP 1,000 messages per month).

Can I use Simple Host on multiple devices?

Yes. Run unlimited iPads, iPhones, Android devices, and web browsers simultaneously. All devices sync in real-time—seat a guest on one device and it updates everywhere instantly.

How does server rotation work?

Choose from three rotation modes: Guest Count (based on covers served), Party Count (based on tables), or Smart Cycle (maintains turn order while balancing covers). The system suggests the next server automatically.

Does Simple Host track guest history?

Yes. The Guestbook automatically creates profiles for every guest with visit history, preferences, VIP status, allergy notes, and no-show tracking. Profiles are linked by phone number.

What analytics and statistics are available?

Track parties seated, guests served, turn times by party size and meal period, server performance, no-show rates, and guests per half hour. View daily, weekly, or monthly data.

Is there a free trial?

Yes. Start with a free 7-day trial of any plan. No credit card required to start. You can upgrade, downgrade, or cancel anytime.

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