Two-way texting built into Simple Host: send table-ready texts, confirm reservations, and chat with guests without exposing personal numbers.
See how Simple Host handles guest communication
Hi John! Your table for 4 is ready at Mario's Italian. Please head to the host stand.
6:32 PM
Great! We're walking over now, be there in 2 min
6:33 PM
Perfect! We'll have your table ready.
6:33 PM
No setup, no extra apps, no learning curve
Guest joins waitlist or makes reservation with phone number
Tap "Notify" to instantly text guest that their table is ready
See guest replies right in the app - "On my way!" or "Need 5 more min"
Send follow-ups, answer questions, or confirm details
Everything you need for guest communication
Send "table ready" texts with a single tap - no typing required
Guests can text back and you'll see it instantly in the app
Messages come from your restaurant, not personal numbers
Automatic texts to confirm upcoming reservations
Send day-before reminders to reduce no-shows
Create your own message templates with your restaurant's voice
See how restaurants use SMS every day
"Hi Sarah! Your table for 4 is ready at Mario's. Please head to the host stand."
"Reminder: You have a reservation tomorrow at 7pm for 2. Reply YES to confirm or call us to reschedule."
Guest: "Running 10 min late, is that ok?" You: "No problem! We'll hold your table."
SMS notifications mean guests never miss their table call, even when they step away. That means fewer lost tables and happier guests.
Each plan includes monthly SMS credits that roll over: Basic (250), Professional (500), and VIP (1,000). Unused credits carry forward to the next month, so you never lose what you don't use.
Yes. Guests can reply to any text you send, and their response appears instantly in the Simple Host app. You can continue the conversation back and forth as needed.
Texts come from a dedicated number assigned to your restaurant—not from your personal phone or a generic short code. Guests see a real phone number they can text back to.
Yes. Create your own templates for table-ready notifications, reservation confirmations, and reminders. Include your restaurant name, personalize the tone, and add any details you want.
Yes. You can enable automatic reminders that send the day before a reservation. Guests can reply to confirm, which updates their reservation status in the app.
You can purchase additional SMS credits anytime from your account settings. We'll also notify you when your credits are running low so you're never caught off guard.
Yes. Any team member logged into Simple Host can send texts and see guest replies. All conversations are visible to the whole team so everyone stays informed.
SMS notifications currently work for US and Canadian phone numbers. International messaging support is on our roadmap for future releases.
Two-way SMS is included free with Simple Host. Download now and start communicating better with your guests.
